FAQ'S
Frequently Asked Questions – Zymora
Whether you're shopping your first timepiece or have a question about your order, we’ve got you covered.
🕰️ About Our Watches
Q: What makes Zymora watches different?
A: Zymora offers stylish, modern, and minimalist watches crafted specifically for youth. Our designs combine premium looks with durable build quality — all at affordable prices.
Q: Are Zymora watches waterproof?
A: Our watches are splash-resistant, meaning they're safe for daily wear (like hand washing or rain), but not recommended for swimming or showering unless otherwise stated in the product description.
Q: What materials do you use?
A: Zymora watches are made with high-quality stainless steel cases, premium leather or mesh straps, and durable quartz movement mechanisms.
🚚 Orders & Delivery
Q: How long does delivery take?
A: We offer nationwide delivery across Pakistan, usually within 2 to 5 business days depending on your location.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via SMS or email.
Q: Do you offer cash on delivery (COD)?
A: Yes! We offer Cash on Delivery for your convenience.
💳 Payments & Warranty
Q: What payment options do you offer?
A: We accept Cash on Delivery, Easypaisa, JazzCash, and bank transfers.
Q: Is there any warranty?
A: Yes, all Zymora watches come with a 6-month limited warranty covering manufacturing defects.
🔁 Returns & Exchanges
Q: Can I return or exchange my watch?
A: Absolutely. You can return or exchange within 7 days if the product is unused and in original packaging. For return details, visit our Return Policy page.
Q: What if I receive a damaged or incorrect product?
A: Please contact our support team immediately. We will resolve the issue at no extra cost.
📞 Still Need Help?
Reach out to us through the form on our Contact Us page or directly at:
📱 +92 343 6201174
📱 +92 370 4422609
We’re here to make your Zymora experience smooth, stylish, and worry-free.