Warranty info

🛡️ Warranty Information

Confidence in Every Detail

At Zymora Styles, we stand behind the quality and craftsmanship of every product we create. That’s why we offer a 6-Months Limited Warranty on all eligible items — because confidence shouldn’t end at checkout.

✅ What’s Covered

Our warranty covers manufacturing defects in materials and workmanship under normal use, including:

  • Watch movement malfunctions

  • Manufacturing flaws in cases, dials, or hands

  • Stitching or structural issues in wallets or leather goods

  • Defects in metal accessories or finishes

❌ What’s Not Covered

Our warranty does not cover:

  • Normal wear and tear (scratches, fading, etc.)

  • Accidental damage, drops, or misuse

  • Water damage (unless specified as water-resistant)

  • Battery replacements

  • Unauthorized repairs or modifications

⚠️ Note: Leather aging, patina, or minor tone variations are natural features of premium materials — not defects.

🛠️ How to Claim Your Warranty

To make a warranty claim, email us at
📧 zymorastyles@gmail.com with:

  1. Your order number

  2. Clear photos of the issue

  3. A short description of the problem

🕒 Response Time: Our team will review your claim within 1–3 business days.

If approved, we’ll either:

  • Repair the item

  • Replace it with a new one

  • Or offer store credit if the item is no longer available

🧾 Proof of Purchase Required

Warranty is valid only for verified purchases made through:

🔗 Need Help?

Visit our Help Center or talk to us via Live Chat for assistance.

Final Word

We create with care — and we stand by what we sell.
If something’s not right, we’ll make it right.
That’s the Zymora promise.