Shipping Policy

Thank you for shopping with Zymora. We aim to provide a smooth and timely delivery experience. This Shipping Policy outlines all important details regarding order processing, shipping timelines, costs, and more.

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive an email confirmation with tracking details once your order has been shipped.

  • In case of high demand or delays, we will notify you via email or phone.

2. Shipping Locations

We currently ship across Pakistan.
International shipping is not available at this time but may be introduced in the future.

3. Delivery Time & Charges

Location Estimated Delivery Time Shipping Charges
Major Cities 2–4 business days Rs. 200 (Free over Rs. 3,000)
Remote Areas 4–7 business days Rs. 300

Note: Delivery times may vary due to courier delays, weather, or public holidays.

4. Cash on Delivery (COD)

  • COD is available nationwide.

  • Please ensure someone is available at the delivery address to receive and pay for the order.

5. Tracking Your Order

  • Once shipped, you'll receive a tracking number via SMS or email.

  • You can track your order on our courier partner’s website using that number.

6. Delayed or Lost Packages

If your package hasn’t arrived after the estimated time:

  • First, check your tracking info.

  • Then, contact our support team at zymorastyles@gmail.com or +92-3436201174  or +923704422609

  • We'll help resolve the issue or offer a solution.

7. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Please contact us within 48 hours of delivery.

  • Include photos and your order number.

  • We’ll investigate and offer a replacement or refund as per our Refund Policy.

8. Change of Address

  • If you need to change your shipping address, contact us within 12 hours of placing the order.

  • Address changes may not be possible after the order has been processed.